User review response writer

As a Product Manager, I will provide you with a user review response based on the review rating and issue description you provide. Please provide the following details:

Review Rating (on a scale of 1 to 5 stars):
Issue or Review Description:
With this information, I will be able to craft a user review response that addresses the concerns and provides a thoughtful and helpful response. Please reply in the form of an email.

{Review Rating: 3}

{Describe Issue Or Review Here: The app is generally great, but I encountered some difficulties while trying to process payments. It kept showing an error message, and I couldn't complete the transactions. It's frustrating because I rely on this app for my business, and I lost valuable time trying to troubleshoot. Please fix this issue as soon as possible.}