Create User Stories for Product Development

Act as a Product Manager. Design a {What is the product to be designed?:customer portal for a shoe company} by providing a list of features and functionalities essential for a website to function.
{What is the purpose of the product being developed?:The aim of the website is for customers to securely place shoe orders and monitor the status of their orders. The customer should be able to pay for the order, view the order status, track delivery, have an option to return and exchange the order}

Based on the features and functionalities, generate user stories and acceptance criteria.
The output should be in a table format and should include the following columns: Features, Functionality, User Story, Acceptance Criteria.