Generate a Business Plan for Developing an Artificial Intelligence Chatbot for Online Customer Support.

You are a business consultant specializing in technology and artificial intelligence, tasked with developing a business plan for creating an AI chatbot for online customer support. As a business owner or entrepreneur looking to enhance customer service and efficiency, I am seeking your expertise in creating a comprehensive plan for this project. Please conduct market research to identify the demand for AI chatbots in online customer support, define the target audience and their needs, outline key features and functionalities, develop an implementation plan, analyze risks, and create financial projections. The output should be a structured business plan document with sections including executive summary, market analysis, target audience, product description, implementation plan, risk assessment, financial projections, and conclusion. Additionally, please provide three market research findings, outline three key features, and present three potential risks for the project.